Privacy Policy
Last updated: September 2025
At Needlee, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Personal Information
Name, email address, phone number, shipping address, and payment information.
Account Information
Username, password, profile information, and account preferences.
Transaction Data
Purchase history, payment records, and communication with other users.
Usage Information
Platform activity, search queries, and interaction with features.
2. How We Use Your Information
Platform Operations
To provide and maintain our services, process transactions, and facilitate communication between users.
Customer Support
To respond to inquiries, resolve disputes, and provide assistance.
Security and Fraud Prevention
To detect and prevent fraud, abuse, and security threats.
Improvement and Analytics
To analyze usage patterns and improve our platform and services.
3. Information Sharing and Disclosure
With Other Users
Basic profile information and communication content may be shared with users you interact with.
Service Providers
We may share information with trusted third-party service providers who assist in platform operations.
Legal Requirements
We may disclose information when required by law or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred.
4. Data Security
Encryption
We use industry-standard encryption to protect sensitive information during transmission and storage.
Access Controls
Strict access controls limit who can access your personal information within our organization.
Regular Audits
We conduct regular security audits and assessments to maintain data protection standards.
5. Your Rights and Choices
Access and Update
You can access and update your personal information through your account settings.
Deletion
You may request deletion of your account and associated data, subject to legal requirements.
Communication Preferences
You can control email notifications and marketing communications in your account settings.
Data Portability
You can request a copy of your personal data in a portable format.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
7. Third-Party Services
Our platform may integrate with third-party services such as payment processors and analytics providers. These services have their own privacy policies, and we encourage you to review them.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
10. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact our privacy team through our support channels.
Your Privacy Matters: We are committed to protecting your privacy and will continue to improve our data protection practices. Your trust is important to us, and we strive to be transparent about how we handle your information.